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The Raymond Corporation Customer Service-Parts Correspondent - Addison, TX in Addison, Texas

A Parts Correspondent is responsible for managing inventory and fulfilling parts orders.

Their duties include:

Order Processing: Receiving and processing parts orders from customers, or internal departments.

Communication: Liaising with suppliers, vendors, and internal teams to ensure timely delivery of parts and resolve any issues with orders.

Customer Service: Providing assistance to customers regarding parts inquiries, availability, and pricing.

Documentation: Keeping detailed records of transactions, shipments, and inventory using computerized systems or databases.

Problem Solving: Addressing discrepancies, shortages, or damaged parts promptly and finding solutions to meet customer needs.

Research: Staying informed about new parts, suppliers, and industry trends to recommend improvements in processes or cost-saving measures.

Safety: Adhering to safety protocols and guidelines when handling and storing parts to prevent accidents or damage.

Overall, a parts correspondent plays a crucial role in ensuring efficient operations by managing the flow of parts and maintaining high standards of customer service and inventory control.

Why apply?

  • Competitive hourly rate and compensated for on-call
  • Monday-Friday work week - occasional weekend

You'll also receive...

  • Full benefits package
  • 401k with company matching
  • Holidays and Paid Time Off

If you have ANY of the following... let's talk!

  • Min. one year customer service experience
  • Savvy internet research skills
  • Intermediate Microsoft Outlook experience

Great attitude working with customers and teams

Malin is an Equal Opportunity Employer -- M/F/Veteran/Disability/Sexual Orientation/Gender Identity

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