Bilingual onsite Call Center Positions in Austin, TX (Spanish).

Two plus years of Call Center experience needed. Must be available for any 8-hour shift from 7 am to 7 pm, Monday through Friday. Payrate $22.00 per hour. Must live within 30 miles from Austin, TX and able to work onsite each day at customer location.

Must be bilingual with the ability to read, write and speak Spanish proficiently. This role provides unbiased assistance to Medicaid clients with questions regarding eligibility, medical claims status, and other program questions in English and Spanish. Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics.

Requires experience with Microsoft Office, Excel, and OnBase. Must type 30 wpm. Must be effective at multi-tasking. Prior Medicaid experience preferred. Prior Call Center experience required.

Why should you choose Manpower? 

• Medical, dental, vision, 401k 

• Weekly pay with direct deposit 

Are you Interested?  Stop your job search and apply today! A recruiter will be in touch within 24 hours.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs. 

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.