Job Number 24078339

Job Category Sales & Marketing

Location Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 5 years experience in the customer service, call center operations, or related professional area.

OR

• Associates or Bachelors degree in Computer Graphics or a related field, or related major; 3 years experience in Computer Graphics or a related professional area.

CORE WORK ACTIVITIES

Graphic Design Operations

• Develops various forms of creative design, computer graphics, production layout and marketing support.

• Creates and revises print and multimedia collateral to reflect the current brand look

• Manages the look and feel, concept, visual development and final execution of all design directions.

• Partners with Marketing managers and related operational departments as part of a project team providing design, conceptualization and solutions pertaining to deliverables.

• Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.

• Monitors the progress of all projects. Provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates.

• Executes various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation and layout.

• Troubleshoots digital production issues as needed.

• Maintains project files and archives.

Additional Responsibilities

• Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary. Responds to and handles problems and complaints.

• Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.

• Performs other reasonable requests by management which the associate is capable of performing.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.